Privacy & Cookie Policy
We care about your privacy. We collect and process your data only when it is necessary for the proper provision of the services we offer.
Effective Date: November 19, 2024General Information
In accordance with the Regulation of the European Parliament and Council (EU) 2016/679 of April 27, 2016, on the protection of natural persons in connection with the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), commonly referred to as GDPR, we present below the data processing principles used by the Administrator.
Who is the Data Administrator?
Healing Institute Foundation
Registered with the District Court for the City of Warsaw in Warsaw, XIV Economic Division of the National Court Register.
ul. Szamocka 10c / 50, Warsaw 01-748, Poland
VAT ID: 5253002902 · KRS: 0001104388 · REGON: 528621437
Email: hello@healinginstitute.eu
We will process your Personal Data only to the necessary extent specified below. At the same time, we inform you that regardless of the above agreements, you can exercise your rights under the GDPR. You can contact us at the email address: hello@healinginstitute.eu
Why Do We Collect Your Data? How Long Do We Process It?
We may process your data for the following purposes:
Communication With You
Including responding to inquiries submitted through the contact form, email messages, etc. Data will be processed based on our legitimate interest as the administrator in the form of communication with you (Article 6(1)(f) of the GDPR). Your personal data will be processed no longer than until you raise an objection or the business purpose for which it was processed ceases to exist. Providing this data is voluntary, but it is necessary for communication with you.
Data Processed- Email address
- Other personal data voluntarily provided in your message
Providing Therapeutic Services
In cases where we are the entity providing you with the Therapeutic Service, we will process your personal data necessary to perform this service. These data will be processed for the duration of the contract regarding Therapeutic Services (Article 6(1)(b) of the GDPR) and for the duration of the limitation period for claims (2 years from the end of the year in which we completed the provision of the service, Article 6(1)(f) of the GDPR).
Data Processed- Email address, phone number
- Date, time and place of birth
- Payment information (including bank account number)
- First and last name, image
- Any other data voluntarily provided during the Therapeutic Service
Account Creation & Use
Data necessary for the conclusion and performance of the contract will be processed for the duration of the contract (Article 6(1)(b) of the GDPR) and for the limitation period for related claims (2 years, Article 6(1)(f) of the GDPR). Your data may also be processed to fulfill legal obligations such as issuing and storing invoices, for no longer than 6 years.
Data Processed- First and last name, email address
- Payment information for subscriptions
- Any other data voluntarily entered while creating the Account
Marketing & Newsletter
Including information about services, products, promotions and free content. Data will be processed based on our legitimate interest in marketing (Article 6(1)(f) of the GDPR) or based on your consent (Article 6(1)(a) of the GDPR). Your data will be processed until you raise an objection, withdraw consent, or the business purpose ceases. Providing data is voluntary, but necessary to receive the newsletter.
Data Processed- Email address, first name, last name
Social Media Pages & Groups
Including Facebook, Instagram and WhatsApp. This data is processed only if you choose to like our profiles or otherwise provide your data, e.g. by posting or commenting. We are the administrator of your data only to the extent that you engage with our profile or group. For other actions within the platform, the platform provider is the administrator.
Posting Comments
Data visible when a comment is posted is processed for the purpose of executing the contract allowing comments (Article 6(1)(b) of the GDPR).
Data Processed- First name, last name, username
- Other data voluntarily entered in the published comment
Access to Materials
This data is processed to fulfill our agreement to provide you access to Materials (Article 6(1)(b) of the GDPR), for the duration of the contract and the limitation period for related claims (2 years).
Data Processed- First and last name, email address, username
- Payment information (including bank account number)
- Any other personal data voluntarily entered on the Platform
Establishment, Defense & Enforcement of Claims
Data will be processed for the limitation period for claims based on our legitimate interest to defend against claims, as well as to establish and pursue claims (Article 6(1)(f) of the GDPR).
To Whom May We Transfer Your Data?
We only share your data with other entities when it is necessary. If necessary, your data may be transferred to entities with which we collaborate to achieve our goals: hosting companies, IT companies/data management providers, accounting service providers, newsletter service providers, cloud service providers, subcontractors, platforms facilitating the scheduling of meetings and online events, customer management software providers, and other entities supporting us in the achievement of processing goals.
In some cases, we may transfer personal data to countries outside the European Economic Area, based on standard contractual clauses or the Data Privacy Framework where applicable. We do not plan to transfer personal data to countries other than the USA. Data recipients have been verified for implementing safeguards ensuring the security and integrity of processed personal data. Recipients including LearnWorlds (CY) Ltd., Zoom Video Communications, Inc., Google LLC, and GetResponse Inc. have self-certified and are included on the list of entities participating in the Data Privacy Framework.
What Rights Do You Have?
In connection with the GDPR, you have the right to:
If you believe your personal data is being processed unlawfully, you have the right to lodge a complaint with the President of the Personal Data Protection Office. However, we encourage you to contact us first to clarify any doubts.
You can exercise your rights by contacting us via email at hello@healinginstitute.eu or by sending a regular letter to our correspondence address.
Applied Security Measures
We implement advanced security measures aimed at ensuring the safety and integrity of personal data that we process in our ongoing activities. We use IT security measures (appropriate workstation security, antivirus and firewall implementation), organizational measures (authorization systems, binding data protection policies, procedures for selecting trusted processors), and physical measures (appropriate security for the data processing area).
The applied security measures are regularly verified for their proper implementation and effectiveness. If it is determined that the measures in place are insufficient, we implement new solutions to ensure adequate security of the data we process.
Cookie Policy
This website uses cookies. We use cookies to personalize content and advertisements, to provide social media features, and to analyze traffic on our site. Information about how you use our website is shared with our social media, advertising, and analytics partners. Partners may combine this information with other data received from you or obtained during your use of their services.
Cookies are small text files that may be used by websites to enable users to use pages more efficiently. The law states that we can store cookies on a user's device if they are necessary for the functioning of this site. For all other types of cookies, we need the user's permission.
This website uses various types of cookies. Some cookies are placed by third-party services that appear on our pages. You can withdraw your consent at any time through the Cookie Declaration on our website.
Social Media Plugins & Joint Administration
The site uses plugins and other social media tools provided by platforms such as Facebook. The rules regarding the processing of personal data are described directly on the service providers' websites of these social media platforms.
The administrator of data processed for statistics collected on the Facebook platform is Healing Institute Foundation, together with Facebook Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland) and LearnWorlds (CY) Ltd. (Gladstonos 120, Foloune Building, 2nd Floor, B1, Limassol, 3032, Cyprus), as Joint Administrators.
These data are processed on the basis of joint administration by the aforementioned entities, based on the legitimate interest of the Administrator (Article 6(1)(f) of the GDPR), involving analysis of user activity and preferences to improve the functionalities used and services provided. For matters concerning personal data, you can contact both the Administrator and the Joint Administrator.
Questions About This Policy?
For any matters concerning personal data, please contact us at: